Privacy Policy – Glossier

At Glossier, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you shop with us or browse our website.

Information We Collect

We may collect the following types of personal data:

  • Identity details (such as name and date of birth)

  • Contact information (such as email address, phone number, billing and delivery address)

  • Payment details (processed securely by our payment providers)

  • Order history and account preferences

  • Website usage data (such as IP address, browser type, and browsing behaviour via cookies)

How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Communicate order updates and customer support information

  • Personalise your shopping experience

  • Improve our website, products, and services

  • Send promotional emails (only with your consent)

  • Comply with legal obligations and prevent fraud

Data Protection and Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. Payment information is always processed securely through trusted third-party providers.

Sharing Your Information

We may share your personal data with:

  • Trusted third-party service providers (such as couriers, payment processors, and IT support)

  • Authorities, where required by law
    We will never sell your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience. Please see our [Cookie Policy] for more details.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete data

  • Request deletion of your personal information (subject to legal requirements)

  • Opt out of marketing communications at any time

  • Restrict or object to certain types of processing

  • Request the transfer of your data to another provider (data portability)

To exercise your rights, please contact us at support@glossier.com.

Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.